Returns & Exchanges

We want you to love your Abbott Lyon pieces, so we offer a 30-day return policy for a full refund or exchange on all items, excluding personalized or engraved products. All items must be returned in their original packaging and in an unworn condition.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place your jewelry in its original Abbott Lyon gift box and secure it inside the mailing bag to ensure it is protected during transit.

3

Ship the Package

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our quality control team inspects and approves your return, we will process your refund back to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing